Fiserv · SnapPay
Customer success · Implementation · Product thinking
Career conversation
Fiserv · SnapPay
Customer Success Manager · B2B Payments
The brief
The first Customer Success Manager for SnapPay/B2B, helping establish its customer-success motion.
- Managed strategic B2B relationships
- Created structure for a growing CS function
- Connected customer outcomes to commercial priorities
$53M
ARR portfolio
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